Faith Bridge Publishers Privacy Policy
Your Privacy Matters — We Handle Your Information With Honesty, Care, and Respect
Learn how Faith Bridge Publishers collects, uses, and protects your personal information when you use our Christian book publishing, design, editing, and marketing services.
Who We Are
Faith Bridge Publishers ("Faith Bridge Publishers," "we," "us," or "our") provides Christian and faith-based book publishing, design, editing, and marketing services through our website at www.faithbridgepublishers.com (the "Site").
This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have. It applies to visitors to our Site and to authors and clients who work with us.
Contact Information
- Faith Bridge Publishers
- 251 E Olive Ave, Burbank, CA 91502
- Phone: +1 (470) 524-4261
- Email: info@faithbridgepublishers.com
By using our Site or our services, you agree to the practices described in this Privacy Policy.
Information you give us directly
- Contact details — name, email address, and phone number, whether submitted through a lead-capture form, consultation request, email, or phone call.
- Payment information — billing details processed through our third-party payment processors when you purchase a service package. We do not store full card numbers on our own servers
- Manuscript and project files — book manuscripts, cover art, author photos, and any other files you upload or send us so we can provide editing, design, formatting, or marketing services.
- Project details — anything you share with us about your book, ministry, audience, or publishing goals during a consultation or through our forms.
Information collected automatically
When you visit our Site, we automatically collect certain technical information, including:
- IP address
- Browser type and device information
- Pages viewed and time spent on the Site
- Referring website or search terms that led you to us
Information from cookies and tracking technologies
We use cookies and similar technologies through:
- Google Analytics — to understand how visitors use our Site
- Meta Pixel and Google Ads — to measure and improve our advertising
- Live chat — if you use the chat feature on our Site, we collect the information you provide in that conversation
See Section 5 for more detail on cookies and your choices.
We use the information we collect to:
- Deliver the publishing, design, editing, or marketing services you've requested
- Communicate with you about your project, quotes, invoices, and deadlines
- Process payments through our payment processors
- Respond to inquiries and provide customer support
- Improve our Site, services, and marketing based on aggregate usage trends
- Run and measure the performance of our advertising campaigns
- Comply with legal, tax, and accounting obligations
We do not sell your personal information. We never have, and we don't plan to.
Your manuscript stays yours. We use your manuscript and project files only to perform the specific services you've contracted us for. We do not use your content for any other purpose, and we do not alter your theological content, doctrinal perspective, or voice without your explicit approval at each stage of the process.
Payment Information
All payments are processed by our third-party payment processors (Stripe and/or PayPal). These processors are PCI-DSS compliant and handle your card details directly Faith Bridge Publishers does not store your full card number on our own systems. Please review Stripe's and PayPal's own privacy policies for details on how they handle your payment data.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the personal information and manuscript files you share with us. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security, but we take reasonable steps to protect your information from unauthorized access, disclosure, or misuse.
Data Retention
We retain personal information for as long as needed to provide our services, maintain business records, and comply with legal and tax obligations.
Your Privacy Rights (California Residents)
Under the California Online Privacy Protection Act (CalOPPA), we're required to tell you what information we collect, who we share it with, and how you can review or update it which is what this policy does.
We also choose to extend the following rights to California residents, consistent with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), as a matter of good practice:
- Right to know what personal information we've collected about you and why
- Right to delete personal information we hold about you, subject to legal exceptions (e.g., records we're required to keep for tax purposes)
- Right to correct inaccurate personal information
- Right to opt out of the sale or sharing of personal information though as noted above, we don't sell personal information
- Right to non-discrimination for exercising any of these rights
To exercise any of these rights, email us at info@faithbridgepublishers.com with the subject line "Privacy Request." We may need to verify your identity before processing your request, and we'll respond within 45 days.
You may also designate an authorized agent to make a request on your behalf.
children's privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we've inadvertently collected such information, we will delete it.
Third-Party Links
Our Site may contain links to third-party websites (such as Amazon or social media platforms). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we'll update the "Last Updated" date at the top of this page. If changes are material, we'll provide a more prominent notice on our Site.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
- Faith Bridge Publishers
- 251 E Olive Ave, Burbank, CA 91502 Phone
- +1 (470) 524-4261
- info@faithbridgepublishers.com